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Return & Refund Policy

RETURNS & REFUND POLICY

Due to hygiene concerns , we do not offer returns or exchanges for our products . However, if you are not satisfied with a product(s) and bring the same to our notice within 7 working days from the date of receiving the product(s), we will try to help you in the best possible manner on case by case basis. In genuine cases we will be able to offer you a credit note of value equal to your purchase. Please note that we cannot offer an exchange or refund on any product purchased through a promotion, or a product that has been opened and/or used. Alaukik Naturals is not responsible for damage after delivery. All claims for shortages or damages must be reported to customer service on the day of delivery. Please allow one to three weeks from the day you return your package, for your request to be processed. You will be contacted once your return is complete. We shall take 48-72 hours to perform a quality check once we receive the product. If the product passes the quality test, we shall initiate return/exchange process. Each item can only be exchanged once. No cash refunds are permitted. For more clarification or any query on this , please mail us at alaukiknaturals@gmail.com